Agreement and eligibility
In short: Use bdi4 Workspace only if you can accept these terms.
These terms govern purchases from bdi4.com and use of bdi4 Workspace. By buying, installing or using the app, you agree to them. If you do not agree, do not proceed; if you already purchased, contact us about the options available under the Refund Policy and applicable law.
You must be at least 18 and legally able to enter an agreement. If you act for a business, you confirm that you have authority to bind that business. The app supports freelancers and small agencies with leads, email outreach, CRM, projects, team pay, invoices/finance, a password vault, PDF reading and tools on Windows, macOS and Linux.
Who we are
In short: Your seller is bdi4, registered in Bangladesh.
Legal entity: BDI4.COM, trading as bdi4.
Business address: Office/Shop No- 16, 17, 18, Fair Plaza Market (Adjacent to Muktijoddha Market), Mirpur-1, Dhaka-1216, Bangladesh
Trade licence: TRAD/DNCC/009084/2026
Email: hello@bdi4.com
Phone: +8801312026222
Our website is bdi4.com; the Bangla website is under /bn. These English and Bangla texts are intended to express the same terms. Please contact us about any inconsistency; mandatory law takes priority.
Your one-device licence
In short: One payment gives you a licence for one device—not a subscription.
After successful payment, we grant you a limited, non-exclusive licence to install and use the purchased version of bdi4 Workspace on one device for personal or business purposes, subject to these terms. There is no subscription or monthly fee. The software is licensed, not sold to you as intellectual property.
The licence is non-transferable unless we agree. Do not share, resell, sublicense or distribute licence keys or unauthorised copies. Do not crack the app, bypass activation or reverse engineer it, except to the extent a restriction is prohibited by applicable law.
Extra-device and agency packages are coming soon; they are not included in your purchase. Buy based on the features and licence offered at checkout, not an expectation of future packages.
Activation and a new device
In short: Contact support before moving your licence to another device.
A licence key is delivered after payment. Activation and validation use an internet connection and send the licence key and a one-way hashed device ID to our server. Raw hardware identifiers are not sent. This binds the licence to one device and helps prevent misuse. Local work runs offline; this does not remove activation or validation requirements.
For a replacement computer, significant hardware change or activation problem, contact hello@bdi4.com with your order number. We will verify ownership and help with an authorised move. Do not use the same licence on two devices at once.
Updates and upgrades
In short: Updates within your purchased version are included free.
Updates within the version you purchased are included without an additional update fee. A future major version or upgrade is not automatically included unless expressly offered. Any separate upgrade offer will state its terms before you decide to buy.
A one-time payment does not promise that every future version, third-party integration or online service will be available forever. We will describe material changes that affect your use and respect applicable consumer rights. Check the system requirements published for the version you install.
Payments and refunds
In short: Pay the price shown at checkout; the Refund Policy explains your options.
Provide accurate name, email and mobile details at checkout. You pay the price shown at checkout, with any applicable charges or coupon adjustments disclosed before payment. Payment is processed through SSLCommerz, bKash, Nagad or card. We do not see or store full card or wallet details.
The licence key is delivered after successful payment. If payment succeeds but you do not receive a licence, contact us with the order number. Do not pay again before checking the original transaction.
Our Refund Policy forms part of these terms. It explains the 14-day request window, qualifying problems and original-method refunds within 7 working days after approval. Mandatory consumer rights override any conflicting restriction.
Acceptable use and email consent
In short: Use the app lawfully and email only recipients who have consented.
You must have the required consent from recipients before sending email campaigns. The app requires recipient consent and automatically skips do-not-email contacts. These features support your responsibilities; they do not replace them. Keep appropriate consent records, respect opt-outs and comply with applicable anti-spam and privacy laws wherever you and your recipients are located.
Do not send spam, phishing, malware, deceptive messages or illegal content. Do not harass people, infringe rights, use unlawfully obtained contact lists, bypass suppression controls, overload services, or access accounts or systems without permission. Do not break the terms of Google, SMTP providers, payment providers or other services.
An imported lead or a successful email check does not itself establish permission to contact that person. You are responsible for your messages, contact sources and lawful processing of other people's data.
Your data and backups
In short: You own your work and are responsible for keeping usable backups.
You retain rights to your own content. You are responsible for its accuracy, legality, permissions and backup. Work data is stored on your computer; we cannot recover files we cannot access. Keep independent backups and check that you can restore them, especially before updates or moving devices.
Google Drive backup is optional. Backups travel directly to your own Drive. You control access and deletion. Disconnecting Google does not delete existing backups. See the Privacy Policy for details of Google data, licence information and other personal information.
Protect your computer, account credentials and vault access. Do not assume a backup includes every category of data unless the app's backup instructions confirm it.
Third-party services
In short: External services have their own terms, limits and availability.
You connect your own SMTP accounts. Google provides Google sign-in, Google Apps sessions and optional Drive storage. Payment providers handle payments. These services are governed by their own terms and privacy policies and may impose quotas, fees or restrictions.
We do not control their availability, delivery decisions or policy changes. We cannot guarantee email delivery, the accuracy of every email-address check or uninterrupted third-party access. This does not exclude responsibility for our own obligations or non-excludable legal duties.
Intellectual property
In short: The app remains ours; your content remains yours.
bdi4 and its licensors retain rights in the software, code, design, branding and documentation. Your licence grants only the use rights stated here. Third-party materials remain subject to their owners' rights and applicable licences.
You must have permission to use or import content, leads and downloaded books. Availability through a tool or download does not remove copyright or other restrictions. These terms do not transfer ownership of your content to us.
Service standards and liability
In short: We take reasonable care; mandatory legal protections remain in place.
We will use reasonable care and skill in providing the software and support. Software can contain errors and online services can be interrupted. We do not promise that the app will meet every individual requirement or produce a particular business result. Finance and team-pay tools do not replace your own professional accounting, tax or legal advice.
To the extent permitted by law, we are not responsible for losses that were not reasonably foreseeable when the agreement was made or for failures caused solely by events outside our reasonable control. You should take reasonable steps to reduce losses, including keeping backups. We remain responsible for losses for which applicable law makes us liable.
Nothing excludes or limits liability for fraud, wilful misconduct, gross negligence, or any liability or consumer remedy that cannot lawfully be excluded. No fixed monetary liability cap is imposed here.
Suspension and termination
In short: Serious misuse can end your licence; contact us if you think we made a mistake.
We may suspend or terminate a licence for a material breach of these terms, fraud or unlawful use. Where reasonable, we will explain the issue and give you an opportunity to remedy it before termination. Immediate action may be necessary to prevent serious harm or unlawful activity. Contact hello@bdi4.com to ask for review.
You may stop using the app at any time. On termination, stop using the affected licence. Refund eligibility remains governed by the Refund Policy and mandatory law; termination is not an automatic waiver of legal rights. It does not itself delete your local files or Drive backups. Provisions intended to survive, such as intellectual property and lawful liability provisions, continue to apply.
Changes to these terms
In short: Material changes will be explained before they apply where required.
We may update these terms for product changes or legal requirements. We will revise the date and give appropriate notice of material changes, obtaining agreement where required. Changes will not retrospectively remove accrued rights or require a new subscription for the purchased one-time licence.
If you disagree with a material change, contact us about your options before it takes effect. If part of these terms cannot be enforced, the remaining lawful provisions continue to apply.
Bangladesh law and disputes
In short: Bangladesh law applies, subject to mandatory consumer protections.
These terms are governed by Bangladesh law. Subject to any mandatory law or competent consumer authority's jurisdiction, disputes will be handled by the competent courts of Dhaka, Bangladesh. Nothing prevents you from using a statutory complaint process or another forum that applicable law requires.
Please first contact hello@bdi4.com with a clear description of the issue so we can try to resolve it. This request does not prevent you from taking action within a legal deadline.
BDI4.COM (bdi4)
Office/Shop No- 16, 17, 18, Fair Plaza Market (Adjacent to Muktijoddha Market), Mirpur-1, Dhaka-1216, Bangladesh
hello@bdi4.com • +8801312026222
Trade licence: TRAD/DNCC/009084/2026
Questions? Contact us
We’re here to help you understand your purchase, your data and your rights. Contact us →
BDI4.COM · Office/Shop No- 16, 17, 18, Fair Plaza Market (Adjacent to Muktijoddha Market), Mirpur-1, Dhaka-1216, Bangladesh